Motovate Workshop Loader is a Service Department and CRM system designed for the motor industry. Motovate Workshop Loader provides a “best practice framework” to standardise and support the dealership in dealing with Booking Management, Arrival Management, Workshop Management and CRM. The system is web based to connect the Manufacturer and dealership at any time to the system.

The Motovate Workshop Loader system supports the dealers in monitoring vehicles throughout the workshop with easy to use reporting at a click of a button.

The Motovate system is designed to deliver the best results bringing the dealerships team together to provide a pleasing experience to the customer efficiently and professionally.

The workshop module forms part of the service department in the dealership, providing a platform for the dealership to load and control the clients using the dealership as their preferred service centre. The module has the unique ability to contact and quote the client straight out of the workshop loader which as of to date no other software tool matches. The added functionality of being able to contact the client through the progress of their service via SMS or email again provides the customer with professional up to date information of their vehicle adding a special touch to the quality of service being provided by your dealership.   

The ability to integrate with the service department on a CRM level is an imperative move towards becoming leaders in the market. The workshop loader provided by the Motovate integration is fully equipped to share the valuable database information of existing clients along with those clients entire history attached. The lead generation advantage given by the workshop loader is like no other, all new vehicles and therefore clients brought into the dealership can be prospected as leads for future sales, and as their information is integrated into Motovate producing a quotation requires no repeat information. The workshop loader has much functionality which it utilizes to continue the professional outlook and procedures of a dealership by the client.

Workshop Loader as a workshop module

1.       Booking and assigning cars that come in for a service easily and effortlessly

2.       Customer database linked to Motovate so most customer information is readily available

3.       Ability to email quotes straight out of the workshop system (no one else can do)

4.       Automatic follow-up SMS’s sent for booking, confirming booking and ready for collection updates

5.       Systematic ways of going through the whole service process. Booking and assigning a technician to a vehicle based on his best abilities, log issues with central data base, complete the service, test the customer’s vehicle and end with the complementary wash.

The workshop loader as a CRM tool

1.       Able to be linked to Motovate so can be a source of leads straight out of the workshop.